For families and loved ones

For the one who’s been holding it all together.

If you’re here, you’ve probably been carrying this longer than anyone knows. You are not overreacting, and you don’t have to figure this out alone.

What you’re feeling is normal

Sad, scared, angry — usually some complicated mix of all three, sometimes in the same hour. Loving someone in active addiction means suffering alongside them. Our job isn’t just to help them heal; it’s to support you too. Family involvement is part of how we treat, not an afterthought.

How to talk to them about getting help

We take a supportive approach — rooted in care, not confrontation — because it works better. A few things that help:

Pick a calm, sober moment

Not mid-argument, not while they’re using. A quiet morning beats a heated night every time.

Lead with what you see and love

“I’m scared because I love you” opens doors that blame closes. You’re not accusing them — you’re refusing to lose them.

Have the next step ready

The moment they say “okay” is fragile. That’s where we come in: call us before the conversation, and we’ll have everything staged so “okay” can become action the same day.

Not sure how it will go? Call us first — our admissions team helps families plan these conversations every week, and if a more structured intervention is needed, we’ll guide you through that too.

You handle the love. We’ll handle the paperwork.

What we take off your plate

  • Free, confidential insurance verification — before any decision
  • FMLA and leave-of-absence paperwork with their employer
  • Disability claims and insurance questions, handled by a case manager
  • A clear what-to-bring list so day one is simple

What their days will look like

Levels of care vary by program and by clinical need, but the shape is consistent: a real home, clinically managed detox with on-call medical support when it’s needed, structured days of therapy and groups, and a plan for what comes after — not just what comes during.

What families ask us

Can I visit or call?

Programs set their own contact policies during early treatment, balanced against what actually helps someone stay. Ask us directly and we’ll tell you what to expect for the specific program.

Am I allowed to know what’s going on?

Only with their written authorization. We can tell you that, and we can encourage them to include you — but we can’t share details without it.

What if this isn’t the first attempt?

It’s still worth the call. A plan that didn’t hold tells us something about what needs to change this time, not that it can’t work.

Let us carry it with you.

Call and tell us what’s going on. No judgment, no obligation — just a plan.

CALL 866-806-8142

Contact Us

Speak With an Admissions Advisor866-806-8142
DHCS Licensed·Joint Commission·Confidential
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