AM Healthcare

Medical Assistant Application

Job Description:

The Medical Assistant (MA) is the primary contact for residents and to ensure their safety and compliance with the program. This is a safety-sensitive position Essential Duties and Responsibilities:
  • Greeting new intakes and visitors
  • Assist in the intake process, answering incoming calls, room changes and passes
  • Assist residents with daily schedules and weekend activities
  • Monitor resident detoxification process including checking on detox clients every 15 minutes
  • Record all resident information as directed including resident rounding in electronic medical records system
  • Report current resident status to the RS Manager and on shift change
  • Interact with residents in a professional manner
  • Perform resident supervision in accordance with established policies and procedures
  • Ensure resident compliance with facility rules and guidelines
  • Assess residents throughout their stay as directed
  • Report suspected resident abuse per policy and legal requirements
  • Act as a liaison between residents and the treatment team
  • Ensure cleanliness of facility as well as resident rooms when housekeeping is unavailable
  • Utilize personal protection equipment (PPE) and follows infection control procedures per policy
  • Take vital signs including temperature, pulse, respirations, and blood pressure

Qualification Guidelines:

Knowledge, Skills, and Abilities: 

  • Good written and verbal communication skills 
  • Skills in time management and crisis intervention 
  • Basic knowledge of chemical dependency and psychological disorders Ability to summarize pertinent clinical information via written documentation 
  • Must be able to address and prioritize multiple task demands within established time frames 
  • Must be flexible in work hours in order to meet facility needs 
  • Must maintain self-control in volatile or hostile situations, such as when verbally or physically confronted 
  • Must be able to set therapeutic limits and maintain therapeutic distance with clients and maintain therapeutic boundaries with clients during treatment and after discharge 
  • Able to maintain confidentiality Exceptional customer service skills 
  • Basic computer skills including Word and Outlook 
  • Knowledge of HIPAA preferred Ability to use PPE as directed 
  • Experience dealing with patients or clients in a hospital or mental healthcare facility preferred
  • Education / Experience / Credentials: High School Diploma or GED equivalent required; Associates or Bachelors degree preferred 
  • Experience in a chemical dependency setting preferred 
  • Current Certified Nursing Assistant
  • Certification in good standing with the California Department of Public Health 
  • Current CPR / 1st Aid certification required 
  • Current, valid California Driver License with good driving record (in sole discretion of company) required 
  • Experience dealing with patients or clients in a hospital or mental healthcare facility preferred

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